How do I check my encryption Status for a NEO device?

Scope: This article applies to NEO products (UniPay III, Kiosk III, KIOSK IV, KISOK V, Vendi, Vendi Pro, VP5300, VP3300, VP3350, etc. )

You can check the encryption status with the C7-37 command, as outlined in the IDG which can be obtained from your account manager with a signed MNDA in the file

This command can be executed in our dotNET SDK Demo.

1. In the demo go into "Device" and click "Send NEO Command".

2. the CMD field is C7, the Sub-command is 37.

3. After filling in the fields, click "Execute Command"

4. The results window should give you a 1-byte response indicating your encryption status (see screenshot below)

There are 3 possible encryption states:

1. 00. No encryption

2. 01. MSR encryption only

3. 02. EMV encryption only

4. 03. MSR and EMV encryption

NOTE: It IS possible to have a device with NO key injected and an encryption status greater than 00. Encryption status is NOT key status. A reader without a data encryption key will not output encrypted data and an SRED reader without a data encryption key injected will not output any data (clear text, or encrypted).