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How can I get a copy of the NEO 2 Interface Developers Guide? 

If your an integrator, contact our sales team and let them know about your project. They can provide the information you will need to be successful including the NEO 2 IDG

What are the NEO 2 products?

I have noticed that the VP5300 seems to reset/reboot every 24-hours. Can you confirm this and is there a way to control the time of day when this takes place, so that it can be aligned with the customer's business needs? 

Yes, 24 hour reset a PCI requirement. All NEO 2.0 PCI devices have this feature. Customers can use 25-07 to set 24 hour reset timing. (TS-12248)

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