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Q: What is the URL (web address) to ID TECH's Customer Support Portal?
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Yes; after you log in, look in the upper right corner for Requests. Click it, then choose All requestsRequests. You may want to change the filter from Open Requests to Any Status.
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Send an email to support@idtechproducts.com. Let us know your name or possible emails and we can look up your account's username.
Q: I forgot my username. Can you help?
The user name should be your email address. If you're still unable to log in, send an email to support@idtechproducts.com. Let us know your name or possible emails and we can look up your account's username.
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After you log in, look in the upper right corner for Requests. Click it, then choose All requestsRequests. You may want to change the filter from Open Requests to Any Status. Select the issue you would like to re-open and select the "Reopen Issue" link.
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