To avoid the reader's function being impacted by the certificate expiration (on or after August 9th, 2022), please upgrade the firmware in your device to v1.02.082.0444.S or higher. The file can be found in the Firmware section below.


Quick Facts:

  • VP5300 offers MSR, EMV, and NFC payment acceptance

  • Contactless: Amex, Visa, Mastercard, Discover Interac, Felica, Apple Pay, Android Pay, Samsung Pay, Apple VAS, Google Smartap 2.1

  • low power consumption and ruggedness with its metal bezel, IK10, and IP65 ratings

  • RS232, USB HID, and Ethernet interface

  • certified to the latest payment standards of EMV (Level 1 and Level 2) and PCI (5.x) and more

  • offers security, reliability, and easy integration of payments into the kiosk and unattended environments (Parking, Fueling, ATM, Ticketing and Payment Kiosks)

  • can pair with SmartPIN L100 PCI certified PIN pad and the optional NFC antenna

  • uses NEO 2 command-response protocol

  • SRED only device

  • Terminal Configurations: 3C, 4C

Manuals and Guides: 


SDKs: 


For the most recent .NET SDK information, click the link below.

Other SDKs:


Software Downloads: 


ViVOconfig Configurations: 

For more information on how to use ViVOconfig: ViVOconfig - Home


Firmware: 


To avoid the reader's function being impacted by the certificate expiration (on or after August 9th, 2022), please upgrade the firmware in your device to v1.02.082.0444.S or higher




Marketing Downloads: 


Other Downloads: 




Certifications, LoAs and TQMs: 

Type:

Cert  Name:

File:

Notes:

Contact EMV:





Contact L1 



Labels needed:product(s), cert, contact-emv-l1




Contact L2


Labels needed:product(s), cert, contact-emv-l2






Contactless EMV





EMV L1 Contactless


Labels needed:product(s), cert, contactless-emv-l1



Contactless Family Certification Memo


Labels needed:product(s), cert, contactless-family-memo



AMEX L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-amex



Discover L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-discover



Mastercard L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-mastercard



Visa L2 Contactless

The original Visa L2 Contactless LoA for this product has expired and has been removed from this page.  To see the current certification status, please follow the instructions in the Notes column (to the right).


Labels needed:product(s), cert, contactless-emv-l2-visa

Visa LoA status can be checked as below:

Please go to this link: 

https://digitalpartnerservices.visaonline.com/Product/ChipCardAcceptanceDevices

Search for "VP5300" to easily find the required entry. 






UPI


Labels needed:product(s), cert, contactless-emv-upi

Formerly China Union Pay


JCB


Labels needed:product(s), cert, contactless-emv-l2-jcb



Interac


Labels needed:product(s), cert, contactless-emv-l2-interac



PBOC


Labels needed:product(s), cert, contactless-emv-l2-pboc



Felica



Labels needed:product(s), cert, contactless-emv-l2-felica


Miscellaneous





EMV Questionnaire


Labels needed:product(s), cert, emv-questionnaire



PCI


Labels needed:product(s), cert, pci



Mastercard TQM


Labels needed:product(s), cert, mastercard-tqm

This covers both contact and contactless


RoHS


Labels needed:product(s), cert, rohs



Reach


Labels needed:product(s), cert, reach



FCC


Labels needed:product(s), cert, fcc



CE


Labels needed:product(s), cert, ce



UL


Labels needed:product(s), cert, ul



Industry Canada (IC)


Labels needed:product(s), cert, ic



Related Tools: 

Related Articles and FAQs: 


Related Areas of Knowledge: 


Related Images and Screenshots: 


Related Links: 


Accessories and Part Numbers: 


Internal only: This is only visible if you are logged in to confluence 


  1. Send C7-3D with data "01 01 00" to get the tamper log for engineering to tell which tamper trigger it is. This is an internal command which is not in the NEO II IDG
  2. KPI Demo data key KSN starts with FF FF FF 02 00; the LCLKEK KSN starts with FF FF FF 14 00 and the pairing key KSN starts with FF FF FF 0A 00
  3. NEO II products can hold multiple DEK while the Augusta can only have one (TS-17546)
  4. If MSR quit working after the FW upgrading, send 04-21 with "06" to re-initialize the MSR key. This may happen to the very old version VP5300 per Kevin Vo
  5. CTL2: Contact level 2
  6. CRL: CAPK Revocation List
  7. Tag DFEE23 encrypted MSR data
  8. Get FW: 29-00
  9. Set time of reset: 25-07
  10. Get group xx config: 03-06 with value: DFEE2D01xx
  11. Set/config a tag: 04-00 CMD (e.g. 04 00 with value 9F530152 to set the 9F53 tag with value 52)
  12. Set BT name & pswd: 77-81 with data as "ASCII of the name\00"+"6 bytes old pswd"+ "6 bytes new pswd"
  13. CT LCD display: 61-01
  14. CTLS Ping: 18-01
  15. For NEO II, the DFEE2D group number tag must be the first tag in the Set Configurable AID: 04-02.  For NEO I, the group tag is FFE4 
  16. Toggle On/Off pass through 2C-01
  17. In pass-through mode, if send Power On ICC, the seated switch notification won't work. after the Power Off ICC, it will work again (TS-20534)
  18. VP5300 by default has both the V1.10.037 and V1.20.038 (Kernal 2) loaded. Use the command 60-18, data = 01 to switch to the 1.20.038 kernel. 
  19. Use the 2C-1B command to set the reader mode to ISO7816 (default is EMV)
  20. To get tamper status, send 04-22 with data 02, response "01" indicates the unit has tampered
  21. Send C7-3A to get DSR info, the response contains the 3 bytes blocks in . Check NEO II IDG for detail
  22. Use C7-36 to enable data encryption
  23. Use "Execute RKI" in uDemo to do the RKI once the SN is being registered in our PKI RKI server.  If the SN is not being registered correctly, uDemo will show: "RKI Error: Unknown Failure, Unrecognized device protocol". If RKI is done successfully, the Result is "RKI Update Finished: Success"
  24. The default MSR Encrypted output is different between the Spectrum Pro & VP5300 (per Kevin Vo). With the Spectrum Pro, it's the same enhanced encryption output as the SecureMag (not in TLV), but the VP5300 MSR Encrypted output is in the TLV format under the DFEE23 tag with the value to be the same encrypted data as the Spectrum Pro's
  25. firmware page in CF https://idtechproducts.atlassian.net/wiki/display/NEOII/VP5300+Firmware+Release+Page
  26. To avoid the reader's function to be impacted by the certificate expiration (on or after 8/9/22), the firmware needs to be upgraded to V1.01.022.0434.S or higher
  27. VP5300 Low Power mode (F0-03) only works in RS232 with ADF disabled (TS-29991)
  28. Before V1.00.057.0338, the FW naming was VP5300_v1.00.057.0338.S_Test to represent demo version, current naming rule was started from VP5300_v1.00.058.0338.T (TS-26409)
  29. Tag DFEF7D can be used to control number of chip attempt before falling back to MSR. By default, it is 3 with acceptable range from 1 to 5
  30. DFEE22 Byte 1 in terminal data can be adjusted to reduce the waiting time with cards prompt for user selection, the current default value is 0x32 or use DF10 tag to set the default language in terminal data to skip the language selection prompt during CT EMV transaction(TS-31444)

Engineering firmware release page:

https://atlassian.idtechproducts.com/confluence/pages/viewpage.action?spaceKey=NEOII&title=VP5300+Firmware+Release+Page

Internal NEO IDG pages:

/wiki/spaces/DOC/pages/68683713

/wiki/spaces/DOC/pages/68682474









To avoid the reader's function being impacted by the certificate expiration (on or after August 9th, 2022), please upgrade the firmware in your device to v1.02.082.0444.S or higher. The file can be found in the Firmware section below.


Quick Facts:

  • VP5300 offers MSR, EMV, and NFC payment acceptance

  • Contactless: Amex, Visa, Mastercard, Discover Interac, Felica, Apple Pay, Android Pay, Samsung Pay, Apple VAS, Google Smartap 2.1

  • low power consumption and ruggedness with its metal bezel, IK10, and IP65 ratings

  • RS232, USB HID, and Ethernet interface

  • certified to the latest payment standards of EMV (Level 1 and Level 2) and PCI (5.x) and more

  • offers security, reliability, and easy integration of payments into the kiosk and unattended environments (Parking, Fueling, ATM, Ticketing and Payment Kiosks)

  • can pair with SmartPIN L100 PCI certified PIN pad and the optional NFC antenna

  • uses NEO 2 command-response protocol

  • SRED only device

  • Terminal Configurations: 3C, 4C

Manuals and Guides: 


SDKs: 


For the most recent .NET SDK information, click the link below.

Other SDKs:


Software Downloads: 


ViVOconfig Configurations: 

For more information on how to use ViVOconfig: ViVOconfig - Home


Firmware: 


To avoid the reader's function being impacted by the certificate expiration (on or after August 9th, 2022), please upgrade the firmware in your device to v1.02.082.0444.S or higher




Marketing Downloads: 


Other Downloads: 




Certifications, LoAs and TQMs: 

Type:

Cert  Name:

File:

Notes:

Contact EMV:





Contact L1 



Labels needed:product(s), cert, contact-emv-l1




Contact L2


Labels needed:product(s), cert, contact-emv-l2






Contactless EMV





EMV L1 Contactless


Labels needed:product(s), cert, contactless-emv-l1



Contactless Family Certification Memo


Labels needed:product(s), cert, contactless-family-memo



AMEX L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-amex



Discover L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-discover



Mastercard L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-mastercard



Visa L2 Contactless

The original Visa L2 Contactless LoA for this product has expired and has been removed from this page.  To see the current certification status, please follow the instructions in the Notes column (to the right).


Labels needed:product(s), cert, contactless-emv-l2-visa

Visa LoA status can be checked as below:

Please go to this link: 

https://technologypartner.visa.com/Testing/TestMaterials.aspx

Then go to this item:

Visa Approved Chip Card Devices Supporting Visa Contactless Payments  

Search in the document for "ID TECH" and then find the row for the VP5300 to confirm the current expiry date.






UPI


Labels needed:product(s), cert, contactless-emv-upi

Formerly China Union Pay


JCB


Labels needed:product(s), cert, contactless-emv-l2-jcb



Interac


Labels needed:product(s), cert, contactless-emv-l2-interac



PBOC


Labels needed:product(s), cert, contactless-emv-l2-pboc



Felica



Labels needed:product(s), cert, contactless-emv-l2-felica


Miscellaneous





EMV Questionnaire


Labels needed:product(s), cert, emv-questionnaire



PCI


Labels needed:product(s), cert, pci



Mastercard TQM


Labels needed:product(s), cert, mastercard-tqm

This covers both contact and contactless


RoHS


Labels needed:product(s), cert, rohs



Reach


Labels needed:product(s), cert, reach



FCC


Labels needed:product(s), cert, fcc



CE


Labels needed:product(s), cert, ce



UL


Labels needed:product(s), cert, ul



Industry Canada (IC)


Labels needed:product(s), cert, ic



Related Tools: 

Related Articles and FAQs: 


Related Areas of Knowledge: 


Related Images and Screenshots: 


Related Links: 


Accessories and Part Numbers: 


Internal only: This is only visible if you are logged in to confluence 


  1. Send C7-3D with data "01 01 00" to get the tamper log for engineering to tell which tamper trigger it is. This is an internal command which is not in the NEO II IDG
  2. KPI Demo data key KSN starts with FF FF FF 02 00; the LCLKEK KSN starts with FF FF FF 14 00 and the pairing key KSN starts with FF FF FF 0A 00
  3. NEO II products can hold multiple DEK while the Augusta can only have one (TS-17546)
  4. If MSR quit working after the FW upgrading, send 04-21 with "06" to re-initialize the MSR key. This may happen to the very old version VP5300 per Kevin Vo
  5. CTL2: Contact level 2
  6. CRL: CAPK Revocation List
  7. Tag DFEE23 encrypted MSR data
  8. Get FW: 29-00
  9. Set time of reset: 25-07
  10. Get group xx config: 03-06 with value: DFEE2D01xx
  11. Set/config a tag: 04-00 CMD (e.g. 04 00 with value 9F530152 to set the 9F53 tag with value 52)
  12. Set BT name & pswd: 77-81 with data as "ASCII of the name\00"+"6 bytes old pswd"+ "6 bytes new pswd"
  13. CT LCD display: 61-01
  14. CTLS Ping: 18-01
  15. For NEO II, the DFEE2D group number tag must be the first tag in the Set Configurable AID: 04-02.  For NEO I, the group tag is FFE4 
  16. Toggle On/Off pass through 2C-01
  17. In pass-through mode, if send Power On ICC, the seated switch notification won't work. after the Power Off ICC, it will work again (TS-20534)
  18. VP5300 by default has both the V1.10.037 and V1.20.038 (Kernal 2) loaded. Use the command 60-18, data = 01 to switch to the 1.20.038 kernel. 
  19. Use the 2C-1B command to set the reader mode to ISO7816 (default is EMV)
  20. To get tamper status, send 04-22 with data 02, response "01" indicates the unit has tampered
  21. Send C7-3A to get DSR info, the response contains the 3 bytes blocks in . Check NEO II IDG for detail
  22. Use C7-36 to enable data encryption
  23. Use "Execute RKI" in uDemo to do the RKI once the SN is being registered in our PKI RKI server.  If the SN is not being registered correctly, uDemo will show: "RKI Error: Unknown Failure, Unrecognized device protocol". If RKI is done successfully, the Result is "RKI Update Finished: Success"
  24. The default MSR Encrypted output is different between the Spectrum Pro & VP5300 (per Kevin Vo). With the Spectrum Pro, it's the same enhanced encryption output as the SecureMag (not in TLV), but the VP5300 MSR Encrypted output is in the TLV format under the DFEE23 tag with the value to be the same encrypted data as the Spectrum Pro's
  25. firmware page in CF https://idtechproducts.atlassian.net/wiki/display/NEOII/VP5300+Firmware+Release+Page
  26. To avoid the reader's function to be impacted by the certificate expiration (on or after 8/9/22), the firmware needs to be upgraded to V1.01.022.0434.S or higher
  27. VP5300 Low Power mode (F0-03) only works in RS232 with ADF disabled (TS-29991)
  28. Before V1.00.057.0338, the FW naming was VP5300_v1.00.057.0338.S_Test to represent demo version, current naming rule was started from VP5300_v1.00.058.0338.T (TS-26409)
  29. Tag DFEF7D can be used to control number of chip attempt before falling back to MSR. By default, it is 3 with acceptable range from 1 to 5
  30. DFEE22 Byte 1 in terminal data can be adjusted to reduce the waiting time with cards prompt for user selection, the current default value is 0x32 or use DF10 tag to set the default language in terminal data to skip the language selection prompt during CT EMV transaction(TS-31444)
  31. Per the firmware team, the AID whitelist feature does not work with activate transaction command, 02-40. Instead, it can only work when the host is communicating to the card directly in passthrough mode. (TS-32080)
  32. User the "Get Module Version Information (09-20)" to retrieve CTLS Kernel version info of NEO 2 and NEO 3 products

Engineering firmware release page:

https://atlassian.idtechproducts.com/confluence/pages/viewpage.action?spaceKey=NEOII&title=VP5300+Firmware+Release+Page

Internal NEO IDG pages:

/wiki/spaces/DOC/pages/68683713

/wiki/spaces/DOC/pages/68682474









To avoid the reader's function being impacted by the certificate expiration (on or after August 9th, 2022), please upgrade the firmware in your device to v1.02.082.0444.S or higher. The file can be found in the Firmware section below.


Quick Facts:

  • VP5300 offers MSR, EMV, and NFC payment acceptance

  • Contactless: Amex, Visa, Mastercard, Discover Interac, Felica, Apple Pay, Android Pay, Samsung Pay, Apple VAS, Google Smartap 2.1

  • low power consumption and ruggedness with its metal bezel, IK10, and IP65 ratings

  • RS232, USB HID, and Ethernet interface

  • certified to the latest payment standards of EMV (Level 1 and Level 2) and PCI (5.x) and more

  • offers security, reliability, and easy integration of payments into the kiosk and unattended environments (Parking, Fueling, ATM, Ticketing and Payment Kiosks)

  • can pair with SmartPIN L100 PCI certified PIN pad and the optional NFC antenna

  • uses NEO 2 command-response protocol

  • SRED only device

  • Terminal Configurations: 3C, 4C

Manuals and Guides: 


SDKs: 


For the most recent .NET SDK information, click the link below.

Other SDKs:


Software Downloads: 


ViVOconfig Configurations: 

For more information on how to use ViVOconfig: ViVOconfig - Home


Firmware: 


To avoid the reader's function being impacted by the certificate expiration (on or after August 9th, 2022), please upgrade the firmware in your device to v1.02.082.0444.S or higher




Marketing Downloads: 


Other Downloads: 




Certifications, LoAs and TQMs: 

Type:

Cert  Name:

File:

Notes:

Contact EMV:





Contact L1 



Labels needed:product(s), cert, contact-emv-l1




Contact L2


Labels needed:product(s), cert, contact-emv-l2






Contactless EMV





EMV L1 Contactless


Labels needed:product(s), cert, contactless-emv-l1



Contactless Family Certification Memo


Labels needed:product(s), cert, contactless-family-memo



AMEX L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-amex



Discover L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-discover



Mastercard L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-mastercard



Visa L2 Contactless

The original Visa L2 Contactless LoA for this product has expired and has been removed from this page.  To see the current certification status, please follow the instructions in the Notes column (to the right).


Labels needed:product(s), cert, contactless-emv-l2-visa

Visa LoA status can be checked as below:

Please go to this link: 

https://technologypartner.visa.com/Testing/TestMaterials.aspx

Then go to this item:

Visa Approved Chip Card Devices Supporting Visa Contactless Payments  

Search in the document for "ID TECH" and then find the row for the VP5300 to confirm the current expiry date.






UPI


Labels needed:product(s), cert, contactless-emv-upi

Formerly China Union Pay


JCB


Labels needed:product(s), cert, contactless-emv-l2-jcb



Interac


Labels needed:product(s), cert, contactless-emv-l2-interac



PBOC


Labels needed:product(s), cert, contactless-emv-l2-pboc



Felica



Labels needed:product(s), cert, contactless-emv-l2-felica


Miscellaneous





EMV Questionnaire


Labels needed:product(s), cert, emv-questionnaire



PCI


Labels needed:product(s), cert, pci



Mastercard TQM


Labels needed:product(s), cert, mastercard-tqm

This covers both contact and contactless


RoHS


Labels needed:product(s), cert, rohs



Reach


Labels needed:product(s), cert, reach



FCC


Labels needed:product(s), cert, fcc



CE


Labels needed:product(s), cert, ce



UL


Labels needed:product(s), cert, ul



Industry Canada (IC)


Labels needed:product(s), cert, ic



Related Tools: 

Related Articles and FAQs: 


Related Areas of Knowledge: 


Related Images and Screenshots: 


Related Links: 


Accessories and Part Numbers: 


Internal only: This is only visible if you are logged in to confluence 


  1. Send C7-3D with data "01 01 00" to get the tamper log for engineering to tell which tamper trigger it is. This is an internal command which is not in the NEO II IDG
  2. KPI Demo data key KSN starts with FF FF FF 02 00; the LCLKEK KSN starts with FF FF FF 14 00 and the pairing key KSN starts with FF FF FF 0A 00
  3. NEO II products can hold multiple DEK while the Augusta can only have one (TS-17546)
  4. If MSR quit working after the FW upgrading, send 04-21 with "06" to re-initialize the MSR key. This may happen to the very old version VP5300 per Kevin Vo
  5. CTL2: Contact level 2
  6. CRL: CAPK Revocation List
  7. Tag DFEE23 encrypted MSR data
  8. Get FW: 29-00
  9. Set time of reset: 25-07
  10. Get group xx config: 03-06 with value: DFEE2D01xx
  11. Set/config a tag: 04-00 CMD (e.g. 04 00 with value 9F530152 to set the 9F53 tag with value 52)
  12. Set BT name & pswd: 77-81 with data as "ASCII of the name\00"+"6 bytes old pswd"+ "6 bytes new pswd"
  13. CT LCD display: 61-01
  14. CTLS Ping: 18-01
  15. For NEO II, the DFEE2D group number tag must be the first tag in the Set Configurable AID: 04-02.  For NEO I, the group tag is FFE4 
  16. Toggle On/Off pass through 2C-01
  17. In pass-through mode, if send Power On ICC, the seated switch notification won't work. after the Power Off ICC, it will work again (TS-20534)
  18. VP5300 by default has both the V1.10.037 and V1.20.038 (Kernal 2) loaded. Use the command 60-18, data = 01 to switch to the 1.20.038 kernel. 
  19. Use the 2C-1B command to set the reader mode to ISO7816 (default is EMV)
  20. To get tamper status, send 04-22 with data 02, response "01" indicates the unit has tampered
  21. Send C7-3A to get DSR info, the response contains the 3 bytes blocks in . Check NEO II IDG for detail
  22. Use C7-36 to enable data encryption
  23. Use "Execute RKI" in uDemo to do the RKI once the SN is being registered in our PKI RKI server.  If the SN is not being registered correctly, uDemo will show: "RKI Error: Unknown Failure, Unrecognized device protocol". If RKI is done successfully, the Result is "RKI Update Finished: Success"
  24. The default MSR Encrypted output is different between the Spectrum Pro & VP5300 (per Kevin Vo). With the Spectrum Pro, it's the same enhanced encryption output as the SecureMag (not in TLV), but the VP5300 MSR Encrypted output is in the TLV format under the DFEE23 tag with the value to be the same encrypted data as the Spectrum Pro's
  25. firmware page in CF https://idtechproducts.atlassian.net/wiki/display/NEOII/VP5300+Firmware+Release+Page
  26. To avoid the reader's function to be impacted by the certificate expiration (on or after 8/9/22), the firmware needs to be upgraded to V1.01.022.0434.S or higher
  27. VP5300 Low Power mode (F0-03) only works in RS232 with ADF disabled (TS-29991)
  28. Before V1.00.057.0338, the FW naming was VP5300_v1.00.057.0338.S_Test to represent demo version, current naming rule was started from VP5300_v1.00.058.0338.T (TS-26409)
  29. Tag DFEF7D can be used to control number of chip attempt before falling back to MSR. By default, it is 3 with acceptable range from 1 to 5
  30. DFEE22 Byte 1 in terminal data can be adjusted to reduce the waiting time with cards prompt for user selection, the current default value is 0x32 or use DF10 tag to set the default language in terminal data to skip the language selection prompt during CT EMV transaction(TS-31444)

Engineering firmware release page:

https://atlassian.idtechproducts.com/confluence/pages/viewpage.action?spaceKey=NEOII&title=VP5300+Firmware+Release+Page

Internal NEO IDG pages:

/wiki/spaces/DOC/pages/68683713

/wiki/spaces/DOC/pages/68682474









To avoid the reader's function being impacted by the certificate expiration (on or after August 9th, 2022), please upgrade the firmware in your device to v1.02.082.0444.S or higher. The file can be found in the Firmware section below.


Quick Facts:

  • VP5300 offers MSR, EMV, and NFC payment acceptance

  • Contactless: Amex, Visa, Mastercard, Discover Interac, Felica, Apple Pay, Android Pay, Samsung Pay, Apple VAS, Google Smartap 2.1

  • low power consumption and ruggedness with its metal bezel, IK10, and IP65 ratings

  • RS232, USB HID, and Ethernet interface

  • certified to the latest payment standards of EMV (Level 1 and Level 2) and PCI (5.x) and more

  • offers security, reliability, and easy integration of payments into the kiosk and unattended environments (Parking, Fueling, ATM, Ticketing and Payment Kiosks)

  • can pair with SmartPIN L100 PCI certified PIN pad and the optional NFC antenna

  • uses NEO 2 command-response protocol

  • SRED only device

  • Terminal Configurations: 3C, 4C

Manuals and Guides: 


SDKs: 


For the most recent .NET SDK information, click the link below.

Other SDKs:


Software Downloads: 


ViVOconfig Configurations: 

For more information on how to use ViVOconfig: ViVOconfig - Home


Firmware: 


To avoid the reader's function being impacted by the certificate expiration (on or after August 9th, 2022), please upgrade the firmware in your device to v1.02.082.0444.S or higher




Marketing Downloads: 


Other Downloads: 




Certifications, LoAs and TQMs: 

Type:

Cert  Name:

File:

Notes:

Contact EMV:





Contact L1 



Labels needed:product(s), cert, contact-emv-l1




Contact L2


Labels needed:product(s), cert, contact-emv-l2






Contactless EMV





EMV L1 Contactless


Labels needed:product(s), cert, contactless-emv-l1



Contactless Family Certification Memo


Labels needed:product(s), cert, contactless-family-memo



AMEX L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-amex



Discover L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-discover



Mastercard L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-mastercard



Visa L2 Contactless

The original Visa L2 Contactless LoA for this product has expired and has been removed from this page.  To see the current certification status, please follow the instructions in the Notes column (to the right).


Labels needed:product(s), cert, contactless-emv-l2-visa

Visa LoA status can be checked as below:

Please go to this link: 

https://technologypartner.visa.com/Testing/TestMaterials.aspx

Then go to this item:

Visa Approved Chip Card Devices Supporting Visa Contactless Payments  

Search in the document for "ID TECH" and then find the row for the VP5300 to confirm the current expiry date.






UPI


Labels needed:product(s), cert, contactless-emv-upi

Formerly China Union Pay


JCB


Labels needed:product(s), cert, contactless-emv-l2-jcb



Interac


Labels needed:product(s), cert, contactless-emv-l2-interac



PBOC


Labels needed:product(s), cert, contactless-emv-l2-pboc



Felica



Labels needed:product(s), cert, contactless-emv-l2-felica


Miscellaneous





EMV Questionnaire


Labels needed:product(s), cert, emv-questionnaire



PCI


Labels needed:product(s), cert, pci



Mastercard TQM


Labels needed:product(s), cert, mastercard-tqm

This covers both contact and contactless


RoHS


Labels needed:product(s), cert, rohs



Reach


Labels needed:product(s), cert, reach



FCC


Labels needed:product(s), cert, fcc



CE


Labels needed:product(s), cert, ce



UL


Labels needed:product(s), cert, ul



Industry Canada (IC)


Labels needed:product(s), cert, ic



Related Tools: 

Related Articles and FAQs: 


Related Areas of Knowledge: 


Related Images and Screenshots: 


Related Links: 


Accessories and Part Numbers: 


Internal only: This is only visible if you are logged in to confluence 


  1. Send C7-3D with data "01 01 00" to get the tamper log for engineering to tell which tamper trigger it is. This is an internal command which is not in the NEO II IDG
  2. KPI Demo data key KSN starts with FF FF FF 02 00; the LCLKEK KSN starts with FF FF FF 14 00 and the pairing key KSN starts with FF FF FF 0A 00
  3. NEO II products can hold multiple DEK while the Augusta can only have one (TS-17546)
  4. If MSR quit working after the FW upgrading, send 04-21 with "06" to re-initialize the MSR key. This may happen to the very old version VP5300 per Kevin Vo
  5. CTL2: Contact level 2
  6. CRL: CAPK Revocation List
  7. Tag DFEE23 encrypted MSR data
  8. Get FW: 29-00
  9. Set time of reset: 25-07
  10. Get group xx config: 03-06 with value: DFEE2D01xx
  11. Set/config a tag: 04-00 CMD (e.g. 04 00 with value 9F530152 to set the 9F53 tag with value 52)
  12. Set BT name & pswd: 77-81 with data as "ASCII of the name\00"+"6 bytes old pswd"+ "6 bytes new pswd"
  13. CT LCD display: 61-01
  14. CTLS Ping: 18-01
  15. For NEO II, the DFEE2D group number tag must be the first tag in the Set Configurable AID: 04-02.  For NEO I, the group tag is FFE4 
  16. Toggle On/Off pass through 2C-01
  17. In pass-through mode, if send Power On ICC, the seated switch notification won't work. after the Power Off ICC, it will work again (TS-20534)
  18. VP5300 by default has both the V1.10.037 and V1.20.038 (Kernal 2) loaded. Use the command 60-18, data = 01 to switch to the 1.20.038 kernel. 
  19. Use the 2C-1B command to set the reader mode to ISO7816 (default is EMV)
  20. To get tamper status, send 04-22 with data 02, response "01" indicates the unit has tampered
  21. Send C7-3A to get DSR info, the response contains the 3 bytes blocks in . Check NEO II IDG for detail
  22. Use C7-36 to enable data encryption
  23. Use "Execute RKI" in uDemo to do the RKI once the SN is being registered in our PKI RKI server.  If the SN is not being registered correctly, uDemo will show: "RKI Error: Unknown Failure, Unrecognized device protocol". If RKI is done successfully, the Result is "RKI Update Finished: Success"
  24. The default MSR Encrypted output is different between the Spectrum Pro & VP5300 (per Kevin Vo). With the Spectrum Pro, it's the same enhanced encryption output as the SecureMag (not in TLV), but the VP5300 MSR Encrypted output is in the TLV format under the DFEE23 tag with the value to be the same encrypted data as the Spectrum Pro's
  25. firmware page in CF https://idtechproducts.atlassian.net/wiki/display/NEOII/VP5300+Firmware+Release+Page
  26. To avoid the reader's function to be impacted by the certificate expiration (on or after 8/9/22), the firmware needs to be upgraded to V1.01.022.0434.S or higher
  27. VP5300 Low Power mode (F0-03) only works in RS232 with ADF disabled (TS-29991)
  28. Before V1.00.057.0338, the FW naming was VP5300_v1.00.057.0338.S_Test to represent demo version, current naming rule was started from VP5300_v1.00.058.0338.T (TS-26409)
  29. Tag DFEF7D can be used to control number of chip attempt before falling back to MSR. By default, it is 3 with acceptable range from 1 to 5
  30. DFEE22 Byte 1 in terminal data can be adjusted to reduce the waiting time with cards prompt for user selection, the current default value is 0x32 or use DF10 tag to set the default language in terminal data to skip the language selection prompt during CT EMV transaction(TS-31444)
  31. Per the firmware team, the AID whitelist feature does not work with activate transaction command, 02-40. Instead, it can only work when the host is communicating to the card directly in passthrough mode. (TS-32080)
  32. Use the "Get Module Version Information (09-20)" to retrieve CTLS Kernel version info of NEO 2 and NEO 3 products
  33. The "clock frequency out of range"tamper is our FW issue which has been greatly improved (not completely fixed) on V1.03.039.0444 (see TS-32420)


Engineering firmware release page:

https://atlassian.idtechproducts.com/confluence/pages/viewpage.action?spaceKey=NEOII&title=VP5300+Firmware+Release+Page

Internal NEO IDG pages:

/wiki/spaces/DOC/pages/68683713

/wiki/spaces/DOC/pages/68682474









To avoid the reader's function being impacted by the certificate expiration (on or after August 9th, 2022), please upgrade the firmware in your device to v1.02.082.0444.S or higher. The file can be found in the Firmware section below.


Quick Facts:

  • VP5300 offers MSR, EMV, and NFC payment acceptance

  • Contactless: Amex, Visa, Mastercard, Discover Interac, Felica, Apple Pay, Android Pay, Samsung Pay, Apple VAS, Google Smartap 2.1

  • low power consumption and ruggedness with its metal bezel, IK10, and IP65 ratings

  • RS232, USB HID, and Ethernet interface

  • certified to the latest payment standards of EMV (Level 1 and Level 2) and PCI (5.x) and more

  • offers security, reliability, and easy integration of payments into the kiosk and unattended environments (Parking, Fueling, ATM, Ticketing and Payment Kiosks)

  • can pair with SmartPIN L100 PCI certified PIN pad and the optional NFC antenna

  • uses NEO 2 command-response protocol

  • SRED only device

  • Terminal Configurations: 3C, 4C

Manuals and Guides: 


SDKs: 


For the most recent .NET SDK information, click the link below.

Other SDKs:


Software Downloads: 


ViVOconfig Configurations: 

For more information on how to use ViVOconfig: ViVOconfig - Home


Firmware: 


To avoid the reader's function being impacted by the certificate expiration (on or after August 9th, 2022), please upgrade the firmware in your device to v1.02.082.0444.S or higher




Marketing Downloads: 


Other Downloads: 




Certifications, LoAs and TQMs: 

Type:

Cert  Name:

File:

Notes:

Contact EMV:





Contact L1 



Labels needed:product(s), cert, contact-emv-l1




Contact L2


Labels needed:product(s), cert, contact-emv-l2






Contactless EMV





EMV L1 Contactless


Labels needed:product(s), cert, contactless-emv-l1



Contactless Family Certification Memo


Labels needed:product(s), cert, contactless-family-memo



AMEX L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-amex



Discover L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-discover



Mastercard L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-mastercard



Visa L2 Contactless

The original Visa L2 Contactless LoA for this product has expired and has been removed from this page.  To see the current certification status, please follow the instructions in the Notes column (to the right).


Labels needed:product(s), cert, contactless-emv-l2-visa

Visa LoA status can be checked as below:

Please go to this link: 

https://technologypartner.visa.com/Testing/TestMaterials.aspx

Then go to this item:

Visa Approved Chip Card Devices Supporting Visa Contactless Payments  

Search in the document for "ID TECH" and then find the row for the VP5300 to confirm the current expiry date.






UPI


Labels needed:product(s), cert, contactless-emv-upi

Formerly China Union Pay


JCB


Labels needed:product(s), cert, contactless-emv-l2-jcb



Interac


Labels needed:product(s), cert, contactless-emv-l2-interac



PBOC


Labels needed:product(s), cert, contactless-emv-l2-pboc



Felica



Labels needed:product(s), cert, contactless-emv-l2-felica


Miscellaneous





EMV Questionnaire


Labels needed:product(s), cert, emv-questionnaire



PCI


Labels needed:product(s), cert, pci



Mastercard TQM


Labels needed:product(s), cert, mastercard-tqm

This covers both contact and contactless


RoHS


Labels needed:product(s), cert, rohs



Reach


Labels needed:product(s), cert, reach



FCC


Labels needed:product(s), cert, fcc



CE


Labels needed:product(s), cert, ce



UL


Labels needed:product(s), cert, ul



Industry Canada (IC)


Labels needed:product(s), cert, ic



Related Tools: 

Related Articles and FAQs: 


Related Areas of Knowledge: 


Related Images and Screenshots: 


Related Links: 


Accessories and Part Numbers: 


Internal only: This is only visible if you are logged in to confluence 


  1. Send C7-3D with data "01 01 00" to get the tamper log for engineering to tell which tamper trigger it is. This is an internal command which is not in the NEO II IDG
  2. KPI Demo data key KSN starts with FF FF FF 02 00; the LCLKEK KSN starts with FF FF FF 14 00 and the pairing key KSN starts with FF FF FF 0A 00
  3. NEO II products can hold multiple DEK while the Augusta can only have one (TS-17546)
  4. If MSR quit working after the FW upgrading, send 04-21 with "06" to re-initialize the MSR key. This may happen to the very old version VP5300 per Kevin Vo
  5. CTL2: Contact level 2
  6. CRL: CAPK Revocation List
  7. Tag DFEE23 encrypted MSR data
  8. Get FW: 29-00
  9. Set time of reset: 25-07
  10. Get group xx config: 03-06 with value: DFEE2D01xx
  11. Set/config a tag: 04-00 CMD (e.g. 04 00 with value 9F530152 to set the 9F53 tag with value 52)
  12. Set BT name & pswd: 77-81 with data as "ASCII of the name\00"+"6 bytes old pswd"+ "6 bytes new pswd"
  13. CT LCD display: 61-01
  14. CTLS Ping: 18-01
  15. For NEO II, the DFEE2D group number tag must be the first tag in the Set Configurable AID: 04-02.  For NEO I, the group tag is FFE4 
  16. Toggle On/Off pass through 2C-01
  17. In pass-through mode, if send Power On ICC, the seated switch notification won't work. after the Power Off ICC, it will work again (TS-20534)
  18. VP5300 by default has both the V1.10.037 and V1.20.038 (Kernal 2) loaded. Use the command 60-18, data = 01 to switch to the 1.20.038 kernel. 
  19. Use the 2C-1B command to set the reader mode to ISO7816 (default is EMV)
  20. To get tamper status, send 04-22 with data 02, response "01" indicates the unit has tampered
  21. Send C7-3A to get DSR info, the response contains the 3 bytes blocks in . Check NEO II IDG for detail
  22. Use C7-36 to enable data encryption
  23. Use "Execute RKI" in uDemo to do the RKI once the SN is being registered in our PKI RKI server.  If the SN is not being registered correctly, uDemo will show: "RKI Error: Unknown Failure, Unrecognized device protocol". If RKI is done successfully, the Result is "RKI Update Finished: Success"
  24. The default MSR Encrypted output is different between the Spectrum Pro & VP5300 (per Kevin Vo). With the Spectrum Pro, it's the same enhanced encryption output as the SecureMag (not in TLV), but the VP5300 MSR Encrypted output is in the TLV format under the DFEE23 tag with the value to be the same encrypted data as the Spectrum Pro's
  25. firmware page in CF https://idtechproducts.atlassian.net/wiki/display/NEOII/VP5300+Firmware+Release+Page
  26. To avoid the reader's function to be impacted by the certificate expiration (on or after 8/9/22), the firmware needs to be upgraded to V1.01.022.0434.S or higher
  27. VP5300 Low Power mode (F0-03) only works in RS232 with ADF disabled (TS-29991)
  28. Before V1.00.057.0338, the FW naming was VP5300_v1.00.057.0338.S_Test to represent demo version, current naming rule was started from VP5300_v1.00.058.0338.T (TS-26409)
  29. Tag DFEF7D can be used to control number of chip attempt before falling back to MSR. By default, it is 3 with acceptable range from 1 to 5
  30. DFEE22 Byte 1 in terminal data can be adjusted to reduce the waiting time with cards prompt for user selection, the current default value is 0x32 or use DF10 tag to set the default language in terminal data to skip the language selection prompt during CT EMV transaction(TS-31444)

Engineering firmware release page:

https://atlassian.idtechproducts.com/confluence/pages/viewpage.action?spaceKey=NEOII&title=VP5300+Firmware+Release+Page

Internal NEO IDG pages:

/wiki/spaces/DOC/pages/68683713

/wiki/spaces/DOC/pages/68682474









To avoid the reader's function being impacted by the certificate expiration (on or after August 9th, 2022), please upgrade the firmware in your device to v1.02.082.0444.S or higher. The file can be found in the Firmware section below.


Quick Facts:

  • VP5300 offers MSR, EMV, and NFC payment acceptance

  • Contactless: Amex, Visa, Mastercard, Discover Interac, Felica, Apple Pay, Android Pay, Samsung Pay, Apple VAS, Google Smartap 2.1

  • low power consumption and ruggedness with its metal bezel, IK10, and IP65 ratings

  • RS232, USB HID, and Ethernet interface

  • certified to the latest payment standards of EMV (Level 1 and Level 2) and PCI (5.x) and more

  • offers security, reliability, and easy integration of payments into the kiosk and unattended environments (Parking, Fueling, ATM, Ticketing and Payment Kiosks)

  • can pair with SmartPIN L100 PCI certified PIN pad and the optional NFC antenna

  • uses NEO 2 command-response protocol

  • SRED only device

  • Terminal Configurations: 3C, 4C

Manuals and Guides: 


SDKs: 


For the most recent .NET SDK information, click the link below.

Other SDKs:


Software Downloads: 


ViVOconfig Configurations: 

For more information on how to use ViVOconfig: ViVOconfig - Home


Firmware: 


To avoid the reader's function being impacted by the certificate expiration (on or after August 9th, 2022), please upgrade the firmware in your device to v1.02.082.0444.S or higher




Marketing Downloads: 


Other Downloads: 




Certifications, LoAs and TQMs: 

Type:

Cert  Name:

File:

Notes:

Contact EMV:





Contact L1 



Labels needed:product(s), cert, contact-emv-l1




Contact L2


Labels needed:product(s), cert, contact-emv-l2






Contactless EMV





EMV L1 Contactless


Labels needed:product(s), cert, contactless-emv-l1



Contactless Family Certification Memo


Labels needed:product(s), cert, contactless-family-memo



AMEX L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-amex



Discover L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-discover



Mastercard L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-mastercard



Visa L2 Contactless

The original Visa L2 Contactless LoA for this product has expired and has been removed from this page.  To see the current certification status, please follow the instructions in the Notes column (to the right).


Labels needed:product(s), cert, contactless-emv-l2-visa

Visa LoA status can be checked as below:

Please go to this link: 

https://technologypartner.visa.com/Testing/TestMaterials.aspx

Then go to this item:

Visa Approved Chip Card Devices Supporting Visa Contactless Payments  

Search in the document for "ID TECH" and then find the row for the VP5300 to confirm the current expiry date.






UPI


Labels needed:product(s), cert, contactless-emv-upi

Formerly China Union Pay


JCB


Labels needed:product(s), cert, contactless-emv-l2-jcb



Interac


Labels needed:product(s), cert, contactless-emv-l2-interac



PBOC


Labels needed:product(s), cert, contactless-emv-l2-pboc



Felica



Labels needed:product(s), cert, contactless-emv-l2-felica


Miscellaneous





EMV Questionnaire


Labels needed:product(s), cert, emv-questionnaire



PCI


Labels needed:product(s), cert, pci



Mastercard TQM


Labels needed:product(s), cert, mastercard-tqm

This covers both contact and contactless


RoHS


Labels needed:product(s), cert, rohs



Reach


Labels needed:product(s), cert, reach



FCC


Labels needed:product(s), cert, fcc



CE


Labels needed:product(s), cert, ce



UL


Labels needed:product(s), cert, ul



Industry Canada (IC)


Labels needed:product(s), cert, ic



Related Tools: 

Related Articles and FAQs: 


Related Areas of Knowledge: 


Related Images and Screenshots: 


Related Links: 


Accessories and Part Numbers: 


Internal only: This is only visible if you are logged in to confluence 


  1. Send C7-3D with data "01 01 00" to get the tamper log for engineering to tell which tamper trigger it is. This is an internal command which is not in the NEO II IDG
  2. KPI Demo data key KSN starts with FF FF FF 02 00; the LCLKEK KSN starts with FF FF FF 14 00 and the pairing key KSN starts with FF FF FF 0A 00
  3. NEO II products can hold multiple DEK while the Augusta can only have one (TS-17546)
  4. If MSR quit working after the FW upgrading, send 04-21 with "06" to re-initialize the MSR key. This may happen to the very old version VP5300 per Kevin Vo
  5. CTL2: Contact level 2
  6. CRL: CAPK Revocation List
  7. Tag DFEE23 encrypted MSR data
  8. Get FW: 29-00
  9. Set time of reset: 25-07
  10. Get group xx config: 03-06 with value: DFEE2D01xx
  11. Set/config a tag: 04-00 CMD (e.g. 04 00 with value 9F530152 to set the 9F53 tag with value 52)
  12. Set BT name & pswd: 77-81 with data as "ASCII of the name\00"+"6 bytes old pswd"+ "6 bytes new pswd"
  13. CT LCD display: 61-01
  14. CTLS Ping: 18-01
  15. For NEO II, the DFEE2D group number tag must be the first tag in the Set Configurable AID: 04-02.  For NEO I, the group tag is FFE4 
  16. Toggle On/Off pass through 2C-01
  17. In pass-through mode, if send Power On ICC, the seated switch notification won't work. after the Power Off ICC, it will work again (TS-20534)
  18. VP5300 by default has both the V1.10.037 and V1.20.038 (Kernal 2) loaded. Use the command 60-18, data = 01 to switch to the 1.20.038 kernel. 
  19. Use the 2C-1B command to set the reader mode to ISO7816 (default is EMV)
  20. To get tamper status, send 04-22 with data 02, response "01" indicates the unit has tampered
  21. Send C7-3A to get DSR info, the response contains the 3 bytes blocks in . Check NEO II IDG for detail
  22. Use C7-36 to enable data encryption
  23. Use "Execute RKI" in uDemo to do the RKI once the SN is being registered in our PKI RKI server.  If the SN is not being registered correctly, uDemo will show: "RKI Error: Unknown Failure, Unrecognized device protocol". If RKI is done successfully, the Result is "RKI Update Finished: Success"
  24. The default MSR Encrypted output is different between the Spectrum Pro & VP5300 (per Kevin Vo). With the Spectrum Pro, it's the same enhanced encryption output as the SecureMag (not in TLV), but the VP5300 MSR Encrypted output is in the TLV format under the DFEE23 tag with the value to be the same encrypted data as the Spectrum Pro's
  25. firmware page in CF https://idtechproducts.atlassian.net/wiki/display/NEOII/VP5300+Firmware+Release+Page
  26. To avoid the reader's function to be impacted by the certificate expiration (on or after 8/9/22), the firmware needs to be upgraded to V1.01.022.0434.S or higher
  27. VP5300 Low Power mode (F0-03) only works in RS232 with ADF disabled (TS-29991)
  28. Before V1.00.057.0338, the FW naming was VP5300_v1.00.057.0338.S_Test to represent demo version, current naming rule was started from VP5300_v1.00.058.0338.T (TS-26409)
  29. Tag DFEF7D can be used to control number of chip attempt before falling back to MSR. By default, it is 3 with acceptable range from 1 to 5
  30. DFEE22 Byte 1 in terminal data can be adjusted to reduce the waiting time with cards prompt for user selection, the current default value is 0x32 or use DF10 tag to set the default language in terminal data to skip the language selection prompt during CT EMV transaction(TS-31444)
  31. Per the firmware team, the AID whitelist feature does not work with activate transaction command, 02-40. Instead, it can only work when the host is communicating to the card directly in passthrough mode. (TS-32080)
  32. User the "Get Module Version Information (09-20)" to retrieve CTLS Kernel version info of NEO 2 and NEO 3 products

Engineering firmware release page:

https://atlassian.idtechproducts.com/confluence/pages/viewpage.action?spaceKey=NEOII&title=VP5300+Firmware+Release+Page

Internal NEO IDG pages:

/wiki/spaces/DOC/pages/68683713

/wiki/spaces/DOC/pages/68682474









To avoid the reader's function being impacted by the certificate expiration (on or after August 9th, 2022), please upgrade the firmware in your device to v1.02.082.0444.S or higher. The file can be found in the Firmware section below.


Quick Facts:

  • VP5300 offers MSR, EMV, and NFC payment acceptance

  • Contactless: Amex, Visa, Mastercard, Discover Interac, Felica, Apple Pay, Android Pay, Samsung Pay, Apple VAS, Google Smartap 2.1

  • low power consumption and ruggedness with its metal bezel, IK10, and IP65 ratings

  • RS232, USB HID, and Ethernet interface

  • certified to the latest payment standards of EMV (Level 1 and Level 2) and PCI (5.x) and more

  • offers security, reliability, and easy integration of payments into the kiosk and unattended environments (Parking, Fueling, ATM, Ticketing and Payment Kiosks)

  • can pair with SmartPIN L100 PCI certified PIN pad and the optional NFC antenna

  • uses NEO 2 command-response protocol

  • SRED only device

  • Terminal Configurations: 3C, 4C

Manuals and Guides: 


SDKs: 


For the most recent .NET SDK information, click the link below.

Other SDKs:


Software Downloads: 


ViVOconfig Configurations: 

For more information on how to use ViVOconfig: ViVOconfig - Home


Firmware: 


To avoid the reader's function being impacted by the certificate expiration (on or after August 9th, 2022), please upgrade the firmware in your device to v1.02.082.0444.S or higher




Marketing Downloads: 


Other Downloads: 




Certifications, LoAs and TQMs: 

Type:

Cert  Name:

File:

Notes:

Contact EMV:





Contact L1 



Labels needed:product(s), cert, contact-emv-l1




Contact L2


Labels needed:product(s), cert, contact-emv-l2






Contactless EMV





EMV L1 Contactless


Labels needed:product(s), cert, contactless-emv-l1



Contactless Family Certification Memo


Labels needed:product(s), cert, contactless-family-memo



AMEX L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-amex



Discover L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-discover



Mastercard L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-mastercard



Visa L2 Contactless

The original Visa L2 Contactless LoA for this product has expired and has been removed from this page.  To see the current certification status, please follow the instructions in the Notes column (to the right).


Labels needed:product(s), cert, contactless-emv-l2-visa

Visa LoA status can be checked as below:

Please go to this link: 

https://technologypartner.visa.com/Testing/TestMaterials.aspx

Then go to this item:

Visa Approved Chip Card Devices Supporting Visa Contactless Payments  

Search in the document for "ID TECH" and then find the row for the VP5300 to confirm the current expiry date.






UPI


Labels needed:product(s), cert, contactless-emv-upi

Formerly China Union Pay


JCB


Labels needed:product(s), cert, contactless-emv-l2-jcb



Interac


Labels needed:product(s), cert, contactless-emv-l2-interac



PBOC


Labels needed:product(s), cert, contactless-emv-l2-pboc



Felica



Labels needed:product(s), cert, contactless-emv-l2-felica


Miscellaneous





EMV Questionnaire


Labels needed:product(s), cert, emv-questionnaire



PCI


Labels needed:product(s), cert, pci



Mastercard TQM


Labels needed:product(s), cert, mastercard-tqm

This covers both contact and contactless


RoHS


Labels needed:product(s), cert, rohs



Reach


Labels needed:product(s), cert, reach



FCC


Labels needed:product(s), cert, fcc



CE


Labels needed:product(s), cert, ce



UL


Labels needed:product(s), cert, ul



Industry Canada (IC)


Labels needed:product(s), cert, ic



Related Tools: 

Related Articles and FAQs: 


Related Areas of Knowledge: 


Related Images and Screenshots: 


Related Links: 


Accessories and Part Numbers: 


Internal only: This is only visible if you are logged in to confluence 


  1. Send C7-3D with data "01 01 00" to get the tamper log for engineering to tell which tamper trigger it is. This is an internal command which is not in the NEO II IDG
  2. KPI Demo data key KSN starts with FF FF FF 02 00; the LCLKEK KSN starts with FF FF FF 14 00 and the pairing key KSN starts with FF FF FF 0A 00
  3. NEO II products can hold multiple DEK while the Augusta can only have one (TS-17546)
  4. If MSR quit working after the FW upgrading, send 04-21 with "06" to re-initialize the MSR key. This may happen to the very old version VP5300 per Kevin Vo
  5. CTL2: Contact level 2
  6. CRL: CAPK Revocation List
  7. Tag DFEE23 encrypted MSR data
  8. Get FW: 29-00
  9. Set time of reset: 25-07
  10. Get group xx config: 03-06 with value: DFEE2D01xx
  11. Set/config a tag: 04-00 CMD (e.g. 04 00 with value 9F530152 to set the 9F53 tag with value 52)
  12. Set BT name & pswd: 77-81 with data as "ASCII of the name\00"+"6 bytes old pswd"+ "6 bytes new pswd"
  13. CT LCD display: 61-01
  14. CTLS Ping: 18-01
  15. For NEO II, the DFEE2D group number tag must be the first tag in the Set Configurable AID: 04-02.  For NEO I, the group tag is FFE4 
  16. Toggle On/Off pass through 2C-01
  17. In pass-through mode, if send Power On ICC, the seated switch notification won't work. after the Power Off ICC, it will work again (TS-20534)
  18. VP5300 by default has both the V1.10.037 and V1.20.038 (Kernal 2) loaded. Use the command 60-18, data = 01 to switch to the 1.20.038 kernel. 
  19. Use the 2C-1B command to set the reader mode to ISO7816 (default is EMV)
  20. To get tamper status, send 04-22 with data 02, response "01" indicates the unit has tampered
  21. Send C7-3A to get DSR info, the response contains the 3 bytes blocks in . Check NEO II IDG for detail
  22. Use C7-36 to enable data encryption
  23. Use "Execute RKI" in uDemo to do the RKI once the SN is being registered in our PKI RKI server.  If the SN is not being registered correctly, uDemo will show: "RKI Error: Unknown Failure, Unrecognized device protocol". If RKI is done successfully, the Result is "RKI Update Finished: Success"
  24. The default MSR Encrypted output is different between the Spectrum Pro & VP5300 (per Kevin Vo). With the Spectrum Pro, it's the same enhanced encryption output as the SecureMag (not in TLV), but the VP5300 MSR Encrypted output is in the TLV format under the DFEE23 tag with the value to be the same encrypted data as the Spectrum Pro's
  25. firmware page in CF https://idtechproducts.atlassian.net/wiki/display/NEOII/VP5300+Firmware+Release+Page
  26. To avoid the reader's function to be impacted by the certificate expiration (on or after 8/9/22), the firmware needs to be upgraded to V1.01.022.0434.S or higher
  27. VP5300 Low Power mode (F0-03) only works in RS232 with ADF disabled (TS-29991)
  28. Before V1.00.057.0338, the FW naming was VP5300_v1.00.057.0338.S_Test to represent demo version, current naming rule was started from VP5300_v1.00.058.0338.T (TS-26409)
  29. Tag DFEF7D can be used to control number of chip attempt before falling back to MSR. By default, it is 3 with acceptable range from 1 to 5
  30. DFEE22 Byte 1 in terminal data can be adjusted to reduce the waiting time with cards prompt for user selection, the current default value is 0x32 or use DF10 tag to set the default language in terminal data to skip the language selection prompt during CT EMV transaction(TS-31444)

Engineering firmware release page:

https://atlassian.idtechproducts.com/confluence/pages/viewpage.action?spaceKey=NEOII&title=VP5300+Firmware+Release+Page

Internal NEO IDG pages:

/wiki/spaces/DOC/pages/68683713

/wiki/spaces/DOC/pages/68682474









To avoid the reader's function being impacted by the certificate expiration (on or after August 9th, 2022), please upgrade the firmware in your device to v1.02.082.0444.S or higher. The file can be found in the Firmware section below.


Quick Facts:

  • VP5300 offers MSR, EMV, and NFC payment acceptance

  • Contactless: Amex, Visa, Mastercard, Discover Interac, Felica, Apple Pay, Android Pay, Samsung Pay, Apple VAS, Google Smartap 2.1

  • low power consumption and ruggedness with its metal bezel, IK10, and IP65 ratings

  • RS232, USB HID, and Ethernet interface

  • certified to the latest payment standards of EMV (Level 1 and Level 2) and PCI (5.x) and more

  • offers security, reliability, and easy integration of payments into the kiosk and unattended environments (Parking, Fueling, ATM, Ticketing and Payment Kiosks)

  • can pair with SmartPIN L100 PCI certified PIN pad and the optional NFC antenna

  • uses NEO 2 command-response protocol

  • SRED only device

  • Terminal Configurations: 3C, 4C

Manuals and Guides: 


SDKs: 


For the most recent .NET SDK information, click the link below.

Other SDKs:


Software Downloads: 


ViVOconfig Configurations: 

For more information on how to use ViVOconfig: ViVOconfig - Home


Firmware: 


To avoid the reader's function being impacted by the certificate expiration (on or after August 9th, 2022), please upgrade the firmware in your device to v1.02.082.0444.S or higher




Marketing Downloads: 


Other Downloads: 




Certifications, LoAs and TQMs: 

Type:

Cert  Name:

File:

Notes:

Contact EMV:





Contact L1 



Labels needed:product(s), cert, contact-emv-l1




Contact L2


Labels needed:product(s), cert, contact-emv-l2






Contactless EMV





EMV L1 Contactless


Labels needed:product(s), cert, contactless-emv-l1



Contactless Family Certification Memo


Labels needed:product(s), cert, contactless-family-memo



AMEX L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-amex



Discover L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-discover



Mastercard L2 Contactless


Labels needed:product(s), cert, contactless-emv-l2-mastercard



Visa L2 Contactless

The original Visa L2 Contactless LoA for this product has expired and has been removed from this page.  To see the current certification status, please follow the instructions in the Notes column (to the right).


Labels needed:product(s), cert, contactless-emv-l2-visa

Visa LoA status can be checked as below:

Please go to this link: 

https://technologypartner.visa.com/Testing/TestMaterials.aspx

Then go to this item:

Visa Approved Chip Card Devices Supporting Visa Contactless Payments  

Search in the document for "ID TECH" and then find the row for the VP5300 to confirm the current expiry date.






UPI


Labels needed:product(s), cert, contactless-emv-upi

Formerly China Union Pay


JCB


Labels needed:product(s), cert, contactless-emv-l2-jcb



Interac


Labels needed:product(s), cert, contactless-emv-l2-interac



PBOC


Labels needed:product(s), cert, contactless-emv-l2-pboc



Felica



Labels needed:product(s), cert, contactless-emv-l2-felica


Miscellaneous





EMV Questionnaire


Labels needed:product(s), cert, emv-questionnaire



PCI


Labels needed:product(s), cert, pci



Mastercard TQM


Labels needed:product(s), cert, mastercard-tqm

This covers both contact and contactless


RoHS


Labels needed:product(s), cert, rohs



Reach


Labels needed:product(s), cert, reach



FCC


Labels needed:product(s), cert, fcc



CE


Labels needed:product(s), cert, ce



UL


Labels needed:product(s), cert, ul



Industry Canada (IC)


Labels needed:product(s), cert, ic



Related Tools: 

Related Articles and FAQs: 


Related Areas of Knowledge: 


Related Images and Screenshots: 


Related Links: 


Accessories and Part Numbers: 


Internal only: This is only visible if you are logged in to confluence 


  1. Send C7-3D with data "01 01 00" to get the tamper log for engineering to tell which tamper trigger it is. This is an internal command which is not in the NEO II IDG
  2. KPI Demo data key KSN starts with FF FF FF 02 00; the LCLKEK KSN starts with FF FF FF 14 00 and the pairing key KSN starts with FF FF FF 0A 00
  3. NEO II products can hold multiple DEK while the Augusta can only have one (TS-17546)
  4. If MSR quit working after the FW upgrading, send 04-21 with "06" to re-initialize the MSR key. This may happen to the very old version VP5300 per Kevin Vo
  5. CTL2: Contact level 2
  6. CRL: CAPK Revocation List
  7. Tag DFEE23 encrypted MSR data
  8. Get FW: 29-00
  9. Set time of reset: 25-07
  10. Get group xx config: 03-06 with value: DFEE2D01xx
  11. Set/config a tag: 04-00 CMD (e.g. 04 00 with value 9F530152 to set the 9F53 tag with value 52)
  12. Set BT name & pswd: 77-81 with data as "ASCII of the name\00"+"6 bytes old pswd"+ "6 bytes new pswd"
  13. CT LCD display: 61-01
  14. CTLS Ping: 18-01
  15. For NEO II, the DFEE2D group number tag must be the first tag in the Set Configurable AID: 04-02.  For NEO I, the group tag is FFE4 
  16. Toggle On/Off pass through 2C-01
  17. In pass-through mode, if send Power On ICC, the seated switch notification won't work. after the Power Off ICC, it will work again (TS-20534)
  18. VP5300 by default has both the V1.10.037 and V1.20.038 (Kernal 2) loaded. Use the command 60-18, data = 01 to switch to the 1.20.038 kernel. 
  19. Use the 2C-1B command to set the reader mode to ISO7816 (default is EMV)
  20. To get tamper status, send 04-22 with data 02, response "01" indicates the unit has tampered
  21. Send C7-3A to get DSR info, the response contains the 3 bytes blocks in . Check NEO II IDG for detail
  22. Use C7-36 to enable data encryption
  23. Use "Execute RKI" in uDemo to do the RKI once the SN is being registered in our PKI RKI server.  If the SN is not being registered correctly, uDemo will show: "RKI Error: Unknown Failure, Unrecognized device protocol". If RKI is done successfully, the Result is "RKI Update Finished: Success"
  24. The default MSR Encrypted output is different between the Spectrum Pro & VP5300 (per Kevin Vo). With the Spectrum Pro, it's the same enhanced encryption output as the SecureMag (not in TLV), but the VP5300 MSR Encrypted output is in the TLV format under the DFEE23 tag with the value to be the same encrypted data as the Spectrum Pro's
  25. firmware page in CF https://idtechproducts.atlassian.net/wiki/display/NEOII/VP5300+Firmware+Release+Page
  26. To avoid the reader's function to be impacted by the certificate expiration (on or after 8/9/22), the firmware needs to be upgraded to V1.01.022.0434.S or higher
  27. VP5300 Low Power mode (F0-03) only works in RS232 with ADF disabled (TS-29991)
  28. Before V1.00.057.0338, the FW naming was VP5300_v1.00.057.0338.S_Test to represent demo version, current naming rule was started from VP5300_v1.00.058.0338.T (TS-26409)
  29. Tag DFEF7D can be used to control number of chip attempt before falling back to MSR. By default, it is 3 with acceptable range from 1 to 5
  30. DFEE22 Byte 1 in terminal data can be adjusted to reduce the waiting time with cards prompt for user selection, the current default value is 0x32 or use DF10 tag to set the default language in terminal data to skip the language selection prompt during CT EMV transaction(TS-31444)
  31. Per the firmware team, the AID whitelist feature does not work with activate transaction command, 02-40. Instead, it can only work when the host is communicating to the card directly in passthrough mode. (TS-32080)
  32. Use the "Get Module Version Information (09-20)" to retrieve CTLS Kernel version info of NEO 2 and NEO 3 products
  33. The "clock frequency out of range"tamper is our FW issue which has been greatly improved (not completely fixed) on V1.03.039.0444 (see TS-32420)


Engineering firmware release page:

https://atlassian.idtechproducts.com/confluence/pages/viewpage.action?spaceKey=NEOII&title=VP5300+Firmware+Release+Page

Internal NEO IDG pages:

/wiki/spaces/DOC/pages/68683713

/wiki/spaces/DOC/pages/68682474