Overview
L100 units generate two log files: one when enabling PINPads and one when disabling PINPads. Enabling and disabling PINPads multiple times will cause an L100's log to fill up, resulting in the L100 beeping rapidly and disallowing PINPad activation. To clear the L100's log, use pass-through mode and a Spectrum Pro to communicate to the L100.
If you are using a VP5300 (the Spectrum Pro II has a silver bezel), consult this guide instead: Clearing the Log Files in an L100 Using a VP5300.
Before You Begin
Download and install the latest version of uDemo: uDemo (USDK_DEMO) - Home
Clearing Log Files
Connect your L100 to the Spectrum Pro and connect the Spectrum Pro to the PC running uDemo. Make sure the L100 is connected and in awake mode for the following:
- In uDemo, under the Device tab, select Send Data Command option in the commands list.
- In the dialog box, enter the following command to enter passthrough mode: 72 46 20 01 00 01 and select Execute Command.
The results window should display Send Command Response ASCII: ?'F ??. - To clear the L100's log files, enter the command 78 52 01 51 and select Execute Command.
The results window should display the response from the log file dump. If you receive a "Send Command Fail Error Code: 0x3: time out for task or CMD" response, make sure your L100 is powered on and awake. - To exit pass-through mode on the Spectrum Pro, enter the command 72 46 20 01 00 00 and select Execute Command.
