Product: Magnetic Encoder Model 3840(Reader/Writer)

1. How do I connect the unit to the host computer?

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2. How do I verify the functionality of the Reader/Writer?

1. Launch the EzWriter WorkShop Utility program with the unit connected & powered up.

2. Click on the Setup button; select the COM port where the unit is connected if prompt when the program is launched.

3. To verify the card read capability: Click the Read function button, swipe a sample magnetic card (e.g. credit card) through the unit at the prompt, make sure the magnetic stripe is facing away from the LED and the card moves through the slot from the bigger open end towards the smaller open end. Then check the Message window & the Track 1, 2, and 3 data window for the status & card data. Click on the Cancel button to exit the READ mode.

4. To verify the card write (encode) capability: Type some date in the Track data windows, select the card type (Low- co or High-co), then click on the Write function button, at the prompt swipe a blank card through the slot the same way as when you test the readability. Check the Message window for status. Click the Cancel button to exit the WRITE mode. If you like, you can click the Read button and swipe the card to verify the data being encoded.

Note:

Please keep the ISO card type selected unless you know the other card format. For ISO card type, data on track 1 can be Alpha-Numeric, and data on track 2 is numeric only (Download & Check the User Manual for other special characters allowed)

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The card is facing the wrong side when swiped through the unit. The magnetic stripe should be facing the narrow side of the slot (away from the LED)

8. Why are there extra are there extra leading & ending characters when I read a card just encoded?

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12. What should I do when I get a communication Error or o MSR106/206 found or not find Reader/Write?

1. Check the connection to make sure the unit is reliably connected to the COM port.

2. Click on the Setup button in the utility program and make sure the correct COM port is selected.

3. Check to see if there is any other application currently connecting to the COM port where the unit is connected. If yes, please release the COM port by closing that application.

4. If all the above have been checked and still have the error message, have the COM port checked or test the unit on another PC.

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