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- Provide the following information when contacting ID TECH for support:
- The model number or P/N of the product, which can be found on the unit label located on the bottom of most products, on the unit box, or on the side of the chassis
- A description of the support needed or a description of the symptoms encountered
- Your contact information with your company name, your name, phone number, and email address
- It is helpful to provide your local time zone and the best time to contact you (our support team is in the Pacific Time Zone).
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2. How do I download
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software/drivers save it to Desktop and install it(using Internet Explorer)?
- Locate the link for the software or driver that you want to download from this site.
- Right-click on the link > highlight Save Target As.
- Select Desktop in the Save In window.
- Select the Create a New Folder Icon in the header.
- Type ID TECH xxx as the new folder's name (replace the xxx with the software or driver's name).
- Select the Open button to go into this new folder.
- Select the Save button to save the downloaded file into the new folder.
- Wait for the file to be downloaded completely, then exit the browser.
- Locate and open the new ID TECH xxx folder from the Windows desktop and double-click the downloaded file. A self-extracting archive window will pop up.
- Select the Install button to extract the files (by default, the files will be extracted into the IDT xxx folder).
- Locate the setup.exe file in the folder and double-click on it to start the software installation. Follow the prompts on the screen to finish the installation process.
If the downloaded item is a driver, please locate the installation instruction document file from the extracted files, print it out, and follow the instruction instructions to install the driver correctly.
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WCR: Indicates the Standard model Model of the Omni
x: Indicates the interface type (0 for TTL, 2 for RS232, 3 for keyboard, 9 for Wiegand)
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zz: Indicates the number of magnetic tracks that can be read (12 for track tracks 1 and 2, 33 for track tracks 1, 2, and 3, and 00 for no magnetic readability)
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- IDT: Indicates the Standard model Model of the MiniMag
- x: Indicates the interface type (0 for TTL, 2 for RS232, 3 for keyboard)
- zz: Indicates the number of magnetic tracks that can be read (12 for track tracks 1 and 2, 33 for track tracks 1, 2, and 3, and 02 for track 2 only)
- XX: Indicates if it is a USB interface, the color of the housing or other feature (U: USB interface reader, B: black color housing, X: cable exist exits from the bottom instead of the side)
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- IDBM: indicates the Standard model of the new generation of MiniMag
- x: Indicates the interface type (0: TTL, 2: RS232, 3: ps/2 keyboard wedge, 4: USB-KB, 5: USB-HID, 6: USB-CDC, 7- RS232 PortPowered )
- zz: Indicates the number of magnetic tracks that can be read (12 for track tracks 1 and 2, 33 for track tracks 1, 2, and 3, and 02 for track 2 only)
- XX: Indicates custom features (B: black housing, G: Generic, X: Cable exit from bottom, C: conformal coating, E: ESD protected, H: High wear head, and others indicate custom settings)
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- WCR and the Q: indicate the Standard model Model of the EasyMag
- x: Indicates the interface type (0 for TTL, 2 for RS232, 3 for keyboard)
- zz: Indicates the number of magnetic tracks that can be read (12 for track tracks 1 and 2, 33 for track tracks 1, 2, and 3, and 02 for track 2 only)
- XX: Indicates if it is a USB interface, the color of the housing, or other feature (U: USB interface reader, B: black color housing, X: cables exit from the bottom instead of the side)
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This is a multi-interface scanner that supports different interfaces depending on the configure configured settings and the cable attached:
- M/N: IDT4431-4(B) is the EconoScan with a keyboard wedge interface cable (B at the end indicates the scanner is in black color)
- M/N: IDT4431-4U(B) is the EconoScan with a USB keyboard emulation interface cable (B at the end indicates the scanner is in black color)
- M/N: IDT4421-4-110/5 is the EconoScan with a RS232 interface cable and 5V DC power adaptor
- CAB601-1 is the beige color USB/Keyboard emulation interface cable
- CAB601-8 is the black color USB/Keyboard emulation interface cable
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- Where:
SPT2: Indicates the Standard model Model of the Spectrum II series insert type - y: Indicates the magnetic or smart card capability ( 3: mag only, 5: smart card only, 8: mag and smart card capability)
- x: Indicates the interface type (0: TTL, 1: Mag only USB/RS232, 2: Mag only RS232, 4: USB/RS232 for hybrid or smart card only, 6: PS/SC for Hybrid or smart card only, 8: RS232 for hybrid or smart card only)
- zz: Indicates the number of magnetic tracks can be read (12 for track tracks 1 and 2, 33 for track tracks 1, 2 and 3, and 02 for track 2 only)
- **: Indicates if it the latch or gate option is implemented. (N: not implemented, L: latch available, G: gate available)
- and: for weatherized option (N: not implemented, C: conformal coated)
- #: for special custom feature (C: indicates card present switch available)
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- x indicates the interface type (2: RS232; 6: USB serial)
- XX Indicates the tracks can be encoded (12 for track tracks 1 and 2, 33 for track tracks 1, 2, and 3)
VersaKey POS Keyboard
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- IDKA: Indicates the Standard model Model of the VersaKey keyboard
- x: Indicates the interface type (3: ps/2 keyboard, 4: USB keyboard)
- zz: Indicates the number of magnetic tracks that can be read (12: track 1 and 2, 33: track 1, 2, and 3, 02: track 2 only)
- XX: Indicates the variations from the standard unit configuration (B: Black color, D: German, F: French, G: Generic, P: Portuguese, S: Spanish, U: US Small Enter Key, W: Beige color)
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You can make any changes as described previously after you are back in on the menu.
See also:
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