Spaces
Apps
Templates
Create
Knowledge Base
All content
Space settings
Content
Results will update as you type.
Show more above
•
How to handle Issuer Scripts un an EMV transaction?
•
How to Load an EMV CAPK from a File Using uDemo
•
How to load (with SDK) a standard SREDKEY (IDSK-534883AEB) to Shift 4 SREDKEY (IDSK-534883AEB-S1)?
•
How to parse the USB/KB encrypted data correctly with Parsomatic?
•
How to perform a Remote Key Injection RKI
•
How to poll the Spectrum Pro for information?
•
How to program a 2D Scan (IDBA-6641LRB) to append a Tab instead of the default Enter at the end of the output?
•
How to program the SREDKey with a F7 as prefix and F8 as suffix?
•
How to read/write Mifare Plus card?
•
How to read/write MiFare standard( type 04) card
•
How to reconnect a disconnected VP3300BT?
•
How to re-initialize the MSR key after the VP5300 firmware upgrading?
•
How to reset an Augusta reader to default settings
•
How to reset a reader to default settings in MagSwipe Configuration Utility
•
How to reset default settings on MiniMag II or SecureMag
•
How to Retrieve the KSN from a MiniSmart II
•
How to save Contactless AIDs (NEO and NEO2 devices)
•
How to Send Configure file-Brief version?
•
How to Set and Update the Device Clock
•
How to set Device Date and Time on NEO II readers.
•
How to Set Kernel Config and How to Save Terminal Data using uDemo
•
How to set the Polling Interval on a MiniMag II?
•
How to switch Augusta (HID) to Augusta KB in uDemo
•
How to switch Augusta KB to Augusta (HID) in uDemo
•
How to test/demo an SREDKey?
•
How to test LEDs and Buzzer on a contactless (Vivo) reader?
•
How to troubleshoot a CDA failure
•
How to Turn Off the Beeper on an Augusta or Augusta S
•
How to update the firmware and kernel on a VP6300
•
How to update the Firmware for a Kiosk III?
•
How to update the firmware on an SREDKey?
•
How to update the firmware on a VP5300? (and maybe an L100 PIN pad)
•
How to update the out of date .dll files in the Augusta demo (or other product specific Demo)?
•
How to use 03-00 / 03-40 commands and parse the results
•
How to use Autoconfig feature in the UniMag Demo?
•
How to use the IDTECH SecureKey USB Demo to collect the required data for troubleshooting?
•
How to use the MagSwipe Configuration software to send a manual command to the reader?
•
How to use the SecureMag Demo to collect the required data for troubleshooting?
•
How to use VC Demo to test an USB/CCID Hybrid Insert reader?
•
IDRE-335133BR (Transarmor SecureMag) Not Working on Windows 10
•
ID TECH’s Gen 1 vs Gen 2 Contact Kernels
•
I got the AC after the Authenticate Transaction. Is it safe to assume that the value returned in the 9F26 tag is the ARQC?
•
Information for MINDBODY users
•
Inquiring about devices - Autoconfig Issue
•
Integrating Applications for Multiple ID TECH SDKs
•
I sometimes see evidence of corruption in the returned card data...How can I fix this?
•
Is There a Way to Remove All Groups, AIDs, CAPKs in a NEO Product (e.g., KIOSK III)?
•
Mifare access example
•
MM2 USB/HID Rawinput Support
•
Mobile Reader keyboard emulation
•
My iMag Pro II stopped working what should I do?
•
My MiniSmart II does not appear in the Windows Device Manager. What can I do?
•
My SREDKey Displays "Key Not Injected." How Can I Fix This?
•
My SREDKey or SecureKey displays "Key Not Injected" when I tried to manually enter the card number and swipe a card . How can I fix this?
•
My SREDKey/SecureKey Screen Displays "Activating..."; What Should I Do?
•
My VP3300USB is stuck in USB KB mode, how do I get it back to the USB/HID mode?
•
My VP3600 prompts for "press key seq". What should I do?
•
NEO 1.2 - Home and FAQ
•
NEO 2 - Home and FAQ
•
NEO IDG Quick Reference (Rev. 151)
•
NGA Command_Response Protocol
•
NGA, MiniSmart II, How to increase the Idle Waiting Time to 4s
•
Pairing an VP5300 or VP5300M with an L80 and Configure it for an EMV Transaction Test
•
Parsomatic. How to parse TLVs? How to parse transaction data (EMV, MSR or MSD)?
•
PCI DSS - 13 Guidelines
•
Performing a Contact EMV Transaction Test with the VP5300
•
Performing an Offline PIN Transaction Without a PEK on the VP3600
•
Product Integration Topic - Augusta QuickChip KeyBoard fallback behavior
•
Proving NFC Peer-to-Peer messaging on a KioskIII (ISO 18092)
•
Pulling MSR Data with an Augusta Working in HID Buffer Mode
•
Q & A related to the salt keys injected into the products such as NEO II, KIOSK IV and KIOSK V (SRED and Non-SRED version units)
•
Requesting an RMA Number to Return Units for Repair
•
RKI (remote key injection) Errors:
•
SecureKey M130 Setting the Admin Level
•
Service Code and L2 common Kernel
•
SmartTap - Configuration command example
•
Spectrum Pro Chome Demo - Instructions
•
SREDkey vs. SREDkey 2 Comparison
•
There is an GPO error. How can I config tag 9F1D (Card Terminal Validations) for my MasterCard tests?
•
Token Request Identified (TRI) Instructions
Troubleshooting articles
•
How to restrict the transaction when the pairing is lost between the VP5300 and L100?
•
Is there a maximum number of charging cycles for the VP3300 battery? And if the battery reaches the point where there is little to no capacity, will the card reader continue to function properly when connected to external power?
•
Is uDemo Only Compatible with Windows 10?
•
Sometimes 4F is returned with an empty value. How do I provide the AID on the receipt if 4F is not provided or is empty?
•
Why the default tags are gone after adding the DFEF5A tag to Augusta reader's terminal configuration?
•
Why the MagSwipe Config Utility doesn't show all buttons on Win 10 Enterprise?
•
Understanding PIN Pad Encryption/Decryption
•
Understanding the Bluetooth connection pro
•
UniMag Android Common Settings issues
•
UniMag Android SDK Manual XML Configuration
•
UniMag Common Issues for iOS SDK
•
EMV Transactions with Universal SDK
•
FAQ - SREDKey 2
•
FAQ - OMNI Readers
•
FAQ - SREDKey
•
BluScan IDBA-4243LRB: Removing the Enter at the End of Data Output
•
How can I check if encryption is enabled for my SecureMag/SecureHead? i.e. How do I check the security level on a SecureMag/SecureHead?
•
EMV L3 Certification Overview
•
EMV transaction, how was the card presented (Swiped, Tapped or Dipped...MSD, Fallback)?
•
FAQ: 2DScan FX100
•
FAQ - Android
•
FAQ - EconoScanII
•
Can I Use an iMagProII to Form-Fill a Website on Safari?
•
How Can I Use RKI (Remote Key Injection) From the uDemo?
•
Can I update the firmware on a SecuRED?
•
How to adjusting the RTC in VP5300 to make transaction times accurately reflect local time?
How to Perform an EMV Transaction Test with an Augusta/Augusta S in USB HID Mode?
•
How can I decrypt encrypted data?
•
How to Configure the Date and Time on MiniSmart II?
•
Do you have an example of how one might configure the VP3300 or any contactless reader for an L3 certification?
•
What would cause the Windows OS to fail to recognize the Augusta reader when connecting to a USB port?
•
Do you have a tool for calculating the CRC for a command?
•
How Do I Verify the Key in a SecureHead or a SecureMag?
•
What do the different Security Levels mean in SecureMag/SecureHead, SecureKey, SREDKey/SREDKey2?
•
Can ID TECH tell me what AIDs, CAPKs, and Terminal Settings I Need to Load into my EMV Reader?
•
FAQ - BTMag
•
Can I Use my ID TECH Bluetooth Reader with Windows?
•
How to Clear the Removal Detection Logs in an L80 Using a VP5300?
•
Connecting a VP3600 to iOS or Android via Bluetooth
•
Can an Augusta be injected with a DEK, but with encryption not enabled?
•
Grounding guidelines for IDTECH readers to optimize the ESD protection
•
FAQ - Unipay
•
FAQ - Magnetic Encoders and EZWriter
•
How Do I Enable/Disable Quick Chip for KeyBoard Emulation (QCKB) on the Augusta?
•
FAQ: Customer Support Portal
•
How do I determine if a mobile service was used to process a sale (with Apple Pay etc.)?
•
FAQ: Xamarin
•
Can SecureKey Require the User to Enter a CVV?
•
An Example of Accessing Mifare Classic Cards
•
Augusta QC KB: How Do I Set My Device's Serial Number for an EMV Transaction?
•
Does the VP5300 support the MasterCard Relay Resistance Protocol? If so, how to activate it?
•
Can the Firmware be updated on the UniPay 1.5?
•
FAQ - EconoScan & Versa Scan
•
Do you have a extension cable that works with UniMagII/Shuttle?
•
Audio Jack Care
•
Can the SREDKey 2 be Key Injected by the Same Method as a SREDKey?
•
How can I get, find and retrieve EMV Tags?
•
FAQ - MiniMag & Easy Mag
•
FAQ - Encryption Decryption
•
Augusta, Android, and USB Keyboard Mode Integration
•
Examples of parsing - Vendi, Neo
•
FAQ - ValueScanII
•
FAQ - Versakey
•
FAQ - Spectrum Hybrid
•
How can I configure my contactless reader to perform Card Emulation (ISO 18092)?
•
How to Clear the Removal Detection Logs in an L80?
•
Fall back flow with L2 common Kernel
•
How do I check the extended firmware version for an Spectrum Pro reader?
•
How Do I Disable Contactless MSD Transactions?
•
How to update firmware on PiP
•
EMV L3 certification: Which test cases need to be tested, and with what configuration?
•
How do I set CAPKs (Certification Authority Public Keys? (L3 certification purposes)
FAQ: Mobile Card Readers
•
Can One VP3300 Bluetooth Reader Connect to Multiple Host Devices Simultaneously Without Disconnecting from Other Devices?
•
Detecting Card Insertion with a MiniSmart II
•
How Do I Set my Contactless Reader to Read MSD only cards?
•
Does the UniMag SDK have 64-bit support?
•
How do I enable encryption for a NEO device?
•
FAQ: ViVOconfig
•
How do I know if ODA is performed or not?
Show more below
Blogs
Apps
draw.io Diagrams
Knowledge Base
/
How-to articles
/
Troubleshooting articles
Summarize
Troubleshooting articles
IT-ADMIN G (Deactivated)
Owned by
IT-ADMIN G (Deactivated)
Last updated:
Sept 27, 2017
Version comment
1 min read
Loading data...
Add troubleshooting article
Title
Creator
Modified
Can an Augusta be injected with a DEK, but with encryption not enabled?
Yan Mu
Jan 02, 2024
Sometimes 4F is returned with an empty value. How do I provide the AID on the receipt if 4F is not provided or is empty?
Yan Mu
Jan 02, 2024
How to restrict the transaction when the pairing is lost between the VP5300 and L100?
Yan Mu
Dec 28, 2023
Is uDemo Only Compatible with Windows 10?
Yan Mu
Apr 20, 2023
Why the MagSwipe Config Utility doesn't show all buttons on Win 10 Enterprise?
Yan Mu
Apr 20, 2023
{"serverDuration": 38, "requestCorrelationId": "7cd46d6d5fdc44b683fd31e71976b4b4"}