Remote Device Management (RDM): Home
ID TECH’s Remote Device Management (RDM) is a cloud-based solution designed to monitor and manage your entire fleet of ID TECH devices anytime, anywhere. With a centralized dashboard, you can schedule firmware and application updates, track device activity, and perform a variety of essential functions to ensure seamless operation.
Quick Facts
Device Registration: Quickly register all of your devices with ease using serial numbers or uploading a simple spreadsheet.
Device Updates: Supports ID TECH NEO 2 PAE devices and NEO 3 devices across Windows, Linux, and Android external operating system enabling real-time or scheduled firmware, ViVOconfig, and system updates.
Event Status Monitoring: Stay informed with real-time heartbeat updates, easy group assignments, customizable device names, and detailed activity logs - ensuring transparency, seamless tracking, and better control over your devices.
User and Permission Management: Enhance security and efficiency with user permissions and access control, ensuring the right individuals have the appropriate level of access to manage important data effectively.
Account Hierarchy Management: Manage complex organizational structures with support for multiple hierarchy layers, enabling better control, streamlined operations, and seamless access across the organization.
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