Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

PROBLEM: The SREDKey displays "Key Not Injected" when I tried to manually enter the card number and swipe a card WHATS HAPPENING?card.

A: This problem indicates the unit does unit does not have the an encryption key injected, so it won't work with any financial cards. This is because the SREDKey is a PCI-certified security device , it can only outputs the and only output data in an encrypted form. Without the encryption key being injected, it won't be able to cannot encrypt and output any card data. 

SOLUTION: Please contact Contact the supplier who you received the SREDKey from and request them to inject your specific payment processor's encryption key to be injected key by a certified key injection facility.   You can also contact your payment processor to find out if they have their a designated key injection facility to get inject their key injected for you.

SREDKey (IDSK-XXXXXXAAA) - Home