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Update!: ID TECH has confirmed that iOS 13.2 resolves the issue.
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title Lightning Connector Notice
ID TECH has had to update the lightning connector component on iMag Pro II due to the previous connector going end-of-life. During the validation of the new connector, ID TECH found that certain legacy iOS revisions were not able to work with the pass-through charging feature of the device. Below is a chart indicating which revision of the iMag Pro II are affected, and which iOS versions are supported for each:
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iMag Pro II Part Number & Revision
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iOS version that supports pass-through charging
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IDMR-AL30133 Rev J (and below)
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iOS 9.3.5 and above
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IDMR-AL30133 Rev K (and above)
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iOS 12.4.5 (and above)
InfoDescription: Mobile Reader for Apple mobile devices with a Lightning connector Encrypting reader: fully supports TDES and AES data encryption using DUKPT key management method Magnetic Stripe only reader. Bidirectional with 3 tracks readability (no contactless, no ICC) Interface(s): Lightning connector for Apple mobile devices Pass-through charging: through the micro USB port on the side (allows you to power the iPad or iPhone while the reader is connected)
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iMagProII_Datasheet_v10.23 .pdf height 250
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Manuals and Guides:
Attachmentspreview false upload false old false sortOrder descending page Downloads - Home labels imagproii, manual
SDKs:
Attachmentspreview false upload false old false sortOrder descending page Downloads - Home labels imagproii, sdk
Marketing Downloads:
Attachmentspreview false upload false old false sortOrder descending page Downloads - Home labels imagproii, marketing
Other Downloads:
Attachmentspreview false upload false old false sortOrder descending page Downloads - Home labels imagproii, other
Certifications, LoAs and TQMs: ...
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VP5300 - AMEX Contactless Kernel - Update.pdf
VP5300 - AMEX Contactless Kernel.pdf
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Related Tools:
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Live SearchspaceKey KB size large placeholder Search for iMag Pro II related content here type page labels imagproii
Note
Update!: ID TECH has confirmed that iOS 13.2 resolves the issue.
...
InfoDescription: Mobile Reader for Apple mobile devices with a Lightning connector Encrypting reader: fully supports TDES and AES data encryption using DUKPT key management method Magnetic Stripe only reader. Bidirectional with 3 tracks readability (no contactless, no ICC) Interface(s): Lightning connector for Apple mobile devices Pass-through charging: through the micro USB port on the side (allows you to power the iPad or iPhone while the reader is connected)
Manuals and Guides: Expand
Attachmentspreview false upload false old false sortOrder descending page Downloads - Home labels imagproii, manual
SDKs: Expand
Attachmentspreview false upload false old false sortOrder descending page Downloads - Home labels imagproii, sdk
Marketing Downloads: Expand
Attachmentspreview false upload false old false sortOrder descending page Downloads - Home labels imagproii, marketing
Other Downloads: Expand
Attachmentspreview false upload false old false sortOrder descending page Downloads - Home labels imagproii, other
...
Certifications, LoAs and TQMs: ...
...
VP5300 - AMEX Contactless Kernel - Update.pdf
VP5300 - AMEX Contactless Kernel.pdf
...
...
Related Tools: Expand
Filter by label (Content by label)showLabels false max 99 spaces KB showSpace false sort modified reverse true operator AND cql label = "imagproii" and label = "kb-tool" and space = "KB" labels kb-article kioskii
Related Articles and FAQs: Expand
Filter by label (Content by label)showLabels false max 99 spaces KB showSpace false sort modified reverse true operator AND cql label = "imagproii" and label = "kb-article" and space = "KB" labels kb-article vp4880
Related Areas of Knowledge: Expand
Filter by label (Content by label)showLabels false max 99 showSpace false sort modified reverse true operator AND cql label = "imagproii" and label = "kb-aok-page" labels kb-aok-page vp4880
Related Images and Screenshots: Expand
GalleryincludeLabel imagproii page kb:pictures - home
Related Links: Expand
Filter by label (Content by label)showLabels false max 99 spaces KB showSpace false sort modified reverse true operator AND cql label = "imagproii" and label = "shared-links" and space = "KB" labels shared-links vp4880
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