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Overview

L100 units generate two log files

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: one when enabling PINPads and one when disabling PINPads. Enabling and disabling PINPads multiple times will cause

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an L100's log to fill up, resulting in the L100 beeping rapidly and disallowing

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To PINPad activation. To clear the L100's log, you will have to use pass-through mode via the spectrum pro in order to talk and a Spectrum Pro to communicate to the L100.

Note

If you are using

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a VP5300 (the Spectrum Pro II

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has a silver bezel),

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consult this guide instead: 

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Clearing the Log Files in an L100 Using a VP5300

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.


Before You Begin

Download and install the latest version of our uDemo from our knowledge base: uDemo (USDK_DEMO) - Home


Clearing Log Files

Connect your L100 to the spectrum pro, Spectrum Pro and connect your spectrum pro the Spectrum Pro to the PC running the uDemo.
Please ensure that Make sure the L100 is connected and in awake mode for the following:1.

  1. In

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  1. uDemo, under the

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  1. Device tab, select Send Data Command option in the commands list.

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  1. In the dialog box, enter the following command to enter passthrough mode:

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  1. 72 46 20 01 00 01 and select Execute Command

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  1. .

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  1. Image Added 
    The results window should

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  1. display Send Command Response ASCII: ?'F ??

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  1. .

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  1. To clear the L100's log files

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  1. , enter the command

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  1. 78 52 01 51 and select Execute Command

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  1. .

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  1. Image Added 
    The results window should

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  1. display the response from the log file dump. If you receive a "Send Command Fail Error Code: 0x3: time out for task or CMD" response, make sure your L100 is powered on and awake.

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  1. To exit pass-through mode on the Spectrum Pro, enter the command

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  1. 72 46 20 01 00 00 and select Execute Command.
    Image Added

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