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The SDK (software development kit) makes use of a .xml file (umcfg.xml). This file is a library of "settings profiles" for mobile devices by model number. Your mobile device will need to be present in this file. We keep the most complete version of this file (umcfg.xml) on our online Knowledge Base. You should open the file in any text editor (like Notepad), search for your phone's model number as reported by the OS (How do I find my Android device's model number?). If present, you are good to go. If not, you will want to add it. There are several ways to make this happen (see below). Once the file has a settings profile for your model number, you can test it in the UniMag Utility (available in the app store). Use the re-load XML option to test that the file enables you to get a good swipe. Then the app provider will need to rebuild the app with the new file.
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The application will only support the model numbers present in the umcfg.xml file when the app was built. If you add a settings profile and find it works with your device using our demo app, the application will need to be rebuilt using the updated umcfg.xml file. Send us the setting profile so we can add it to the current file we post on our Knowledge Base. |
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If you are having trouble downloading the umcfg.xml file try holding down your alt key when you click to download. Some browsers will want to preview the file instead of downloading it. |
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If you are somewhat technical, you can try copying the "settings profile" of a similar device". Similar models will often work with the same settings. Find a block of code (a settings profile) for a similar model. Copy it and change it to reference your model number. Use the "Load XML" feature in the UniMag Utility to test it. |
Related Articles:
How do I find my Android device's model number?