The BTPay connects through Bluetooth on IOS.
Connect with Bluetooth: iOS
You can use your iPhone, iPad and iPod touch the BTPay. Before you can use the BTPay with an iOS device, you need to pair it
- Make sure your BTPay is on and displaying the default power-on screen
- From the Home screen on your iOS, choose Settings > Bluetooth, the iOS device searches for nearby BTPay.
Note: While your iOS device can maintain multiple pairing records, it can only connect to one BTPay at a time. This prevents your iOS device from sending your data to the wrong BTPay.
- Choose the BTPay, and then enter a PIN "123456".
When pairing is complete, you can use the BTPay with your iOS device.
How to check Bluetooth status
You can see whether a Bluetooth accessory is connected to an iOS device, by looking at the Bluetooth icon in the status bar at the top of the screen:
- Blue or White: Bluetooth is on and a device is connected to the iOS device.
- Gray: Bluetooth is on but no device is connected. If you've paired a device with an iOS device, it may be out of range or turned off.
- No Bluetooth icon in status bar: Bluetooth has not been paired with any devices.
Unpairing BTPay from an iOS device
If you've paired your iOS device with BTPay and no longer wish to use that accessory, you may unpair it. If you wish to leave the device paired, but route calls through a second, paired device, turn off the first device and then turn on the second device. Then in Settings > Bluetooth, tap on the device you wish to use.
- From the Home screen choose Settings > Bluetooth. If Bluetooth isn't on, turn it on.
- Choose a device and tap Unpair.
- Until you pair the Bluetooth accessory again, your iOS device won't route information through it.
Troubleshooting Bluetooth connections
Occasionally while using your iOS device you may notice unexpected Bluetooth behavior such as disconnects, intermittent connectivity, or difficulty finding, pairing, or connecting to BTPay.
Follow these steps first:
- Check that you are in range of the BTPay with which you are trying to pair your iPhone, iPad, or iPod touch. Most Bluetooth accessories have a range of approximately 30 feet.
- On your iOS device, tap Settings > Bluetooth and find BTPay in the list. If BTPay says Not Connected, tap the name of BTPay to attempt to connect it.
- Tap Settings > Bluetooth and turn Bluetooth off and then on again.
- Make sure that your BTPay is turned on and fully charged or connected to power.
- Restart your iOS device.
- Tap Settings > Bluetooth and locate the Bluetooth accessory you are currently connected to or attempting to connect to. Then tap information icon on the right and "Forget this Device". Try to pair your Bluetooth accessory again. You will to enter your BTPay PIN "123456" again.
- Restart the BTPay accessory by unplugging from USB power and pulling battery.
Bluetooth disconnects, intermittent connectivity, or unable to find
- Move your iOS device closer to the BTPay.
- Position your iOS device and BTPay in direct line of sight of each other. For example, move the BTPay and iOS device to the same side of your body.
- Remove any case, stand, or other accessories from your iOS device and see if performance improves.
- Check for sources of potential interference and move both the iOS device and the BTPay away from other electronic devices.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN, and APN settings.
Can't pair to BTPay
- If you see the word "Connected" next to the BTPay in Settings > Bluetooth, your iOS device is already paired with BTPay. Remember, you can only connect to one BTPay at a time.
- Be sure that you are entering the correct PIN "123456" when pairing with BTPay.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
Can't connect with BTPay
- Move your iOS device closer to the BTPay.
- Remove any case, stand, or other accessories from your iOS device and see if performance improves.
- Check for sources of potential interference and move both the iOS device and the BTPay away from other electronic devices.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.